Have a question?
Contact us via email at: hello@skyfidigital.com and we’ll setup a meeting with our expert team to address all your queries.
Privacy Policy
Last updated: March 25, 2026
This Privacy Policy explains how Skyfi Digital collects, uses, and protects your personal information when you visit skyfidigital.com or interact with us. Please read it carefully. By using our website, you agree to the practices described below.
1. Who We Are
Skyfi Digital is a performance marketing agency specialising in Meta Ads, Google Ads, Shopify store development, and ecommerce growth services. We operate internationally with offices in Pakistan, the United Kingdom, and Saudi Arabia.
- Company Name: Skyfi Digital
- Website: skyfidigital.com
- Email: hello@skyfidigital.com
- Pakistan Office: Suite 306, Landmark Plaza, I.I. Chundrigar Road, Karachi, Pakistan
- UK Office: 95 Clydesdale Road, Bellshill, Scotland, ML4 2QH, United Kingdom
2. What Information We Collect
We collect two types of information:
Information you provide to us directly:
- Your name and email address when you book a call or fill out a contact form
- Your phone number if you choose to provide it
- Business details you share during a strategy call or consultation
- Payment information when purchasing a product (e.g. our Pre-Built Shopify Store) — processed securely through our payment provider; we do not store card details
Information collected automatically when you visit our website:
- IP address and approximate location (country/city level)
- Browser type and device information
- Pages visited and time spent on each page
- Referring website (how you found us)
- Clicks, scrolls, and other on-page interactions
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, including:
- Facebook Pixel: We use the Meta (Facebook) Pixel to track visitor behaviour on our website, measure the effectiveness of our advertising campaigns, and build retargeting audiences. This means Meta may receive data about your visit to our site. You can learn more about how Meta uses this data at facebook.com/privacy/explanation.
- Google Analytics (if applicable): We may use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out using the Google Analytics Opt-out Browser Add-on.
- Essential cookies: Required for the website to function properly (e.g. shopping cart, session management).
You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of parts of our website.
4. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and schedule strategy calls
- Deliver services you have purchased or requested
- Send you relevant follow-up communications about our services (you can opt out at any time)
- Improve our website and understand how visitors use it
- Run and measure the performance of our advertising campaigns on Meta and Google
- Process payments for products or services
- Comply with legal obligations
We do not sell your personal data to third parties. We do not share your information with anyone except as described in this policy.
5. Legal Basis for Processing (UK & EU Visitors)
If you are located in the United Kingdom or European Union, we process your personal data under the following legal bases in accordance with the UK GDPR and EU GDPR:
- Consent: When you fill out a form or book a call, you consent to us contacting you. When you continue to use our website after being informed of our cookie usage, you consent to cookie placement.
- Legitimate Interests: We have a legitimate interest in understanding how our website is used and in marketing our services to businesses that may benefit from them.
- Contractual Necessity: When you purchase a product or service, we process your data as necessary to fulfil that contract.
- Legal Obligation: We may process data where required by law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy:
- Enquiry and contact form data: up to 2 years, or until you request deletion
- Customer/client data: for the duration of the business relationship plus up to 6 years (for legal and accounting purposes)
- Website analytics data: as per the retention settings of the analytics platform used (typically 26 months for Google Analytics)
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you
- Right to rectification: Ask us to correct inaccurate or incomplete data
- Right to erasure: Request that we delete your personal data (“right to be forgotten”)
- Right to restriction: Ask us to limit how we use your data
- Right to object: Object to our use of your data for marketing purposes
- Right to data portability: Request your data in a portable format
- Right to withdraw consent: Where we rely on consent, you may withdraw it at any time
To exercise any of these rights, please email us at hello@skyfidigital.com. We will respond within 30 days. UK residents also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Services
Our website and services may involve third-party platforms that have their own privacy policies. We are not responsible for their practices. These include:
- Meta (Facebook/Instagram): For advertising and Pixel tracking — Meta Privacy Policy
- Google: For advertising and analytics — Google Privacy Policy
- Shopify: For ecommerce product purchases — Shopify Privacy Policy
- Calendly (or booking tool used): For scheduling strategy calls
10. International Data Transfers
As we operate in Pakistan, the UK, and Saudi Arabia, your data may be transferred to and processed in countries outside your own. Where we transfer data from the UK or EU to countries not deemed adequate by the relevant authorities, we take steps to ensure appropriate safeguards are in place, such as using standard contractual clauses.
11. Children’s Privacy
Our website and services are intended for business owners and professionals. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:
- Email: hello@skyfidigital.com
- Website: skyfidigital.com
- Pakistan: Suite 306, Landmark Plaza, I.I. Chundrigar Road, Karachi, Pakistan
- UK: 95 Clydesdale Road, Bellshill, Scotland, ML4 2QH, United Kingdom
